PRIVACY POLICY

Privacy Policy

We understand the importance of your privacy in this digital age. This Privacy Policy reflects our commitment to safeguarding personal data and provides information on how we collect, use, and protect your data. We encourage you to read this policy to understand your rights and how you can exercise them. Please note that this policy may be updated periodically to align with our business needs and technology advancements. By continuing to use our services, you accept any changes to this Privacy Policy.

We, SKEELS BRAND S.C, act as the data controller for your information and handle all data on behalf of our customers.

You may choose not to provide "optional" Personal Data; however, please be aware that without it, we may not be able to offer you our full range of services or provide the best user experience.

This Privacy Policy ("Privacy Policy") outlines how SKEELS BRAND S.C, doing business as SKEELS, collects, uses, and maintains your Personal Information on skeelsbrand.com and explains your legal rights concerning this information.

Our store is hosted on the Shopify Platform. Please review their Privacy Policy.

By using the website or our services, you confirm that you have read and understood this Privacy Policy and our Terms (together referred to as the "Agreement"), which govern the use of skeelsbrand.com. We collect, use, and maintain information in accordance with the Agreement.

What Personal Data Do We Collect?

When registering on our site or purchasing products, you may be asked to provide your name, email, or other details to enhance your experience.

• Personal Data: This includes information that can identify you, such as your name, email address, telephone number, billing information, and mailing address. You provide this information voluntarily on our website, and your choice to disclose it is entirely optional. You are under no obligation to provide this information, but not doing so may restrict access to certain benefits from our website.

• Financial Data: Financial data relates to your payment methods, such as credit card or bank transfer details. We collect limited financial data to facilitate product or service purchases, orders, returns, or exchanges through our website. Most financial data is transferred to our payment processors, Shopify and Coinbase. Please review their Privacy Policies for information on how they use, disclose, and protect your financial data.

• Contact Information: When creating an account on our services, an Authorized User is required to provide contact information, such as an email address.

• Automatically Collected Information: We collect certain technical information automatically when you visit, connect with, or use our service. This may include device and usage information, such as IP address, browser details, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information on how and when you use our website. This information is primarily collected to maintain website security, for internal analytics, and reporting purposes.

How Do We Use Your Information?

We process personal data for various purposes, including but not limited to:

• Fulfilling the purposes for which you provided the information (e.g., providing site services).

• Verifying, confirming, delivering, and tracking orders (including payment card transactions, shipping arrangements, handling returns and refunds, and contacting you about orders).

• Enhancing your online shopping experience, including recognizing and welcoming you to the site.

• Sending catalogues, information, newsletters, promotional materials, and other offerings from the company or on behalf of our partners and affiliates.

• Communicating with you about service-related matters, such as announcements, updates, or offers.

• Corresponding with you.

• Compiling anonymous statistical data for internal or third-party use.

• Assisting law enforcement when necessary.

• Analyzing trends to improve our website and offerings.

• Personalizing and developing our site and services.

• Providing certain site features or functionality.

• Marketing and promotions.

• Responding to law enforcement requests and complying with applicable law, court orders, or governmental regulations.

• Preventing illegal activity, fraud, and abuse.

• Enhancing our website's ability to serve you better.

We will not collect additional categories of Personal Data or use the collected data for materially different, unrelated, or incompatible purposes without providing notice.

Opting Out

If you wish to stop receiving promotional emails or other marketing materials from us, you can opt out by following the specific instructions provided in the email you receive.

Do Not Track

At present, various web browsers offer a "do not track" or "DNT" option. The company does not commit to responding to DNT signals from web browsers due to the absence of a common industry standard for DNT technology. However, we take privacy seriously and continue to monitor developments in DNT browser technology.

Cookies

We use cookies and similar technologies for several purposes, including:

• Tracking specified preferences to honor your preferences, such as language and configuration settings.

• Detecting and preventing fraudulent activity to improve security.

• Conducting research and diagnostics to enhance our offerings.

• Reporting to measure and analyze our offerings' performance.

We use different types of cookies, including:

• Strictly Necessary Cookies: These are essential for the website to function and cannot be disabled in our systems.

• Functional Cookies: These enhance the website's functionality and personalization.

• Performance Cookies: These allow us to count visits and traffic sources to measure and improve our site's performance.

• Targeting Cookies: These may be used for building user profiles and displaying relevant advertisements on other sites.

We use Google Analytics to analyze website usage, which collects data through cookies. You can opt out of Google Analytics by clicking on the provided link to disable it.

Your Cookie Choices

You can change your cookie preferences at any time by clicking 'Cookie Preferences' in the website footer. You can also manage browser cookies through your browser settings. Note that blocking or rejecting some cookies may impact your site experience, and you may need to adjust your preferences on each visit.

GDPR-Customer Data Processing Appendix

This section pertains to customer data processing under GDPR (General Data Protection Regulation):

• Parties' Roles: If GDPR applies, the customer is the controller, and we act as the processor for customer data. The complete data processing details are outlined in Annex A (Details of Data Processing) of this DPA.

• Purpose Limitation: We process Customer Data solely for the customer's lawful instructions or as necessary to comply with applicable laws.

• Prohibited Data: We do not process Sensitive Data under this DPA.

• Customer Compliance: The customer is responsible for complying with all applicable laws, including Data Protection Laws, in relation to their processing of Customer Data and providing necessary notices and consents.

• The Lawfulness of Customer's Instructions: The customer must ensure that their instructions for processing Customer Data do not violate any applicable laws.

Your Legal Rights

Under data protection laws, you have certain rights regarding your data, including:

• The right to access your data.

• The right to correct inaccurate data.

• The right to request the deletion of your data.

• The right to object to processing, including for direct marketing.

• The right to request restrictions on data processing.

• The right to data portability.

• The right to withdraw consent, where applicable.

How We Protect Your Data

We have implemented industry-accepted security measures to protect against data loss, misuse, unauthorized access, and alteration. We ensure that all individuals with access to personal data are subject to confidentiality obligations. While we use commercially acceptable means to protect your data, we cannot guarantee absolute security due to the inherent risks of data transmission over the Internet.

CAN-SPAM Act

We collect email addresses for the purpose of sending information and responding to inquiries. We comply with the CAN-SPAM Act by not using false or misleading subject lines or email addresses, identifying emails as advertisements, including our physical address, and providing an option to unsubscribe. If you wish to unsubscribe, you can email us using the contact form on our website, and we will promptly remove you from our communication list.

Limitation of Liability

Some jurisdictions may not permit the limitation or exclusion of liability for incidental or consequential damages. Therefore, certain limitations in this Privacy Policy may not apply to you.

Governing Law and Jurisdiction

This website originates from Spain and is governed by Spanish legislation. Disputes arising from these terms are subject to the exclusive jurisdiction of Spanish courts.

Changes to this Privacy Notice

We may update this Privacy Policy to improve our services. We will notify you of changes through notices on our website, emails, or other means. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, you can contact us via the contact form on our website or email us at info@skeelsbrand.com.

This Privacy Policy was last updated on July 24, 2024.